Football Picks Ltd is fully committed to protecting your privacy and the information you provide us and to being open with regards how we will use the information that you disclose. This policy describes how information is gathered and used by Football Picks Ltd in the operation of this App and Website.
Some pages on the Football Picks App and website include links to third-party websites. These sites are governed by their own privacy statements, and Football Picks Ltd is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information.
We require certain personal information from our customers in order to identify them and comply with rules and regulations set out by the gambling commission. This will include information to help identify you, including, but not limited to, first and last name, date of birth, credit/debit card information, home or other physical address, email address or other contact information. This is all information which we consider to be “Personal Information” and you will be asked to provide this when you open a real money account and occasionally at other times when you use the App or website to play a Game.
Other information you should consider:
If you contact us, we may keep a record of that correspondence. We may also from time to time ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We will store details of transactions carried out through our site and of the fulfilment of your orders. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access may be stored. We will also store details concerning cancelling of accounts, suspicious behavior, request for a cooling off period or any other event that we feel may be of importance.
By entering your Personal Information on the App or Website, you accept that Football Picks Ltd may retain your Personal Information and use it to:
1. Set up and manage your account so that you can make full use of all of the features on Football Picks;
2. Receive questions and comments from you and for us to be able to respond to them;
3. Keep you informed of future events, offers and promotions from Football Picks Ltd;
4. Build a personal profile of you from which we may use in certain advertising campaigns.
If you wish us to stop processing your information for the above purposes, then you must contact us and we will take the appropriate steps to stop however this may mean that your account will have to be closed.
Football Picks Ltd will not sell or pass on your details to any third parties for purposes of marketing or advertising.
We may transfer your personal information in the event of any transfer or sale of our business or any part of it including in the event of insolvency.
Football Picks Ltd may disclose your personal information to any investigating body with regards to actual or suspected criminal activity (including the Financial Services Authority and the National Criminal Intelligence Service) or, in respect of any event which we are taking bets on, any demonstrable threat to the integrity of that event and/or rules of the relevant governing bodies (including the UK football authorities in relation to UK football). Football Picks Ltd will only disclose personal information which it deems to be necessary and proportionate to any such investigation and where it has been assured by such third party that it will be used in compliance with data protection legislation.
The Personal Information that you are required to give during the Football Picks registration process is encrypted for protection. All of our users’ information, not just sensitive information, is stored on servers in secure operating environments. You expressly consent to us transferring your Personal Information to, and storing it on, servers located outside of the United Kingdom and/ or the European Economic Area (“Other Territories”). As part of this process we may transfer your personal information to our holding and subsidiary companies, any of our partners, associated parties and service providers. The laws on holding personal data in Other Territories may be less stringent than the laws applicable to the United Kingdom and/ or the European Union, but we will take all steps reasonably necessary to transfer and store your information in a safe, confidential and secure environment.
The transmission of information via the internet is not completely secure. We will do our best to protect your personal data but we cannot guarantee the security of your data transmitted to our App or Website; any transmission is at your own risk and you accept the inherent security risks of providing information and will not hold us responsible for any breach of security. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We will endeavor to ensure that the information we hold is accurate, relevant and up to date. You may update some of your Personal Information at any time by logging in and clicking the "Settings" then “My Info”. Please contact us if you need to change any information but don’t know how to.
App, website or by contacting you directly.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you interact with our app or website or place a bet, we collect the personal information you give us such as your name, mobile number and email address.
When you browse our app or website, we also automatically receive your computer/device internet protocol (IP) address and location in order to provide us with information that helps us learn about
your browser and operating system and technical information regarding how you connect to our site.
We may collect and use personal information for the following purposes:
· To run and operate our site
· We may need your information display content on our website correctly.
· To improve customer service
· Information you provide helps us respond to your customer service requests and support needs more efficiently.
· To personalize user experience
· We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
· To improve our site
· We may use feedback you provide to improve our products and services.
· To process payments
· We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not
share this information with outside parties except to the extent necessary to provide the service.
· To run a promotion, contest, survey or other site feature
· To send users information they agreed to receive about topics we think will be of interest to them.
· To send periodic emails
· We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries,
questions, and/ or other requests.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, fill out a form, respond to a survey, and in
connection with other activities, services, features or resources we make available on our app and website we imply that you consent to our collecting it and using it for that specific reason only.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification
information, except that it may prevent them from engaging in certain app or website related activities.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity
to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime by
emailing us at C/O Data Protection Officer
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so.
SECTION 4 – AWS London
Our app and website is hosted by AWS Servers in the UK. They provide us with the online infrastructure on which our bespoke betting platform sits.
Your data is stored in the AWS Server databases behind a secured firewall.
SECTION 5 – PAYMENT
When you make a payment to join a league we store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and sent to the payment gateway Secure Trading PSP to be processed. Your transaction
data is stored on our servers only as long as is necessary to complete potential pay out’s and after that is complete, your purchase transaction information is deleted.
Store ref to card for potential payouts and for easy future payments!
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard,
American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 6 - COOKIES
Our Site may use "cookies" to enhance your experience. Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information
SECTION 7 - ADVERTISING
You may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties.
We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. Additionally,
these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies.
Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
Ads appearing on our app and website may be delivered to you by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they
send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among
SECTION 8 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information
we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with
a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider
or its facilities are located.
When you click on links on our app or website, they may direct you away from our app or website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 9 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed.
If you provide us with your credit card information, the information is encrypted and stored with an encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 10 - SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification
information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to
help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties
for those limited purposes provided that you have given us your permission.
SECTION 11 - AGE OF CONSENT
By using this app, you represent that you are at least the age of 18.
If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it.
If our app and or website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 13 - ACCEPTANCE OF THESE TERMS
By using this app and website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our app or website. Your continued use of the Site following the posting
of changes to this policy will be deemed your acceptance of those changes.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our
Privacy Compliance Officer at
or by mail to
Football Picks Ltd
Re: Privacy Compliance Officer
Cromford Creative, Cromford Mill, Matlock, Derbyshire, DE4 3RQ
Football Picks Ltd is committed to supporting responsible gambling. Underage gambling is an offence.
The registered office of Football Picks Limited is at Cromford Creative, Cromford Mill, Matlock, DE4 3RQ with registered company number 10729412.